Privacy Policy – TransactIQ

At TransactIQ, we understand the importance of protecting your personal information. Whether you’re a church administrator, donor, or visitor to our website, we are committed to safeguarding your data and ensuring transparency in how we collect, use, and protect your information.

This Privacy Policy outlines what data we collect, why we collect it, and how we keep it secure. By using our application TransactIQ, you agree to the terms outlined below.

Information We Collect

We collect Personal Information directly from you when you:

• Create an account: This includes your name, organization name, email address, IP address, and phone number.

• Contact our support team: Information provided during support interactions.

User-Entered Data:

Users may input data into our system related to their organization’s members, including:

Names
Contact Information
Addresses
Dates of birth
Other Identifiers

How we use your Information

We collect data to improve our services and make donation management easier for churches. Here’s how we use your information:

Provide and maintain our services
Process transactions and generate donation receipts.
Communicate with you regarding updates, support, and important notices.
Improve our website and user experience.
Comply with legal and regulatory requirements.

We do NOT sell or rent your personal data to third parties.

Access to your information

We may share your information in the following circumstances:

Service Providers: With third-party companies that assist in hosting, payment processing, and technical support.
Legal Compliance: To comply with legal obligations, court orders, or governmental requests.
With Your Consent: If you authorize us to share your data with specific third parties.

All service providers are required to maintain the confidentiality and security of your information.

Keeping your data secure

We implement industry-standard security measures, including:

Encrypted data storage
Secure payment processing
Access controls
Regular security audits

While we strive to protect your data, no method of transmission over the internet is entirely secure. Users are encouraged to protect their account credentials and use strong passwords.

How long we keep your data

We retain your data only as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce agreements

After this period, data is securely deleted or anonymized. To request data deletion, contact us at admin@transactiq.ca

Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your data, including:

Accessing your Personal Information
Correcting inaccurate data
Requesting data deletion
Opting out of marketing communications

To exercise these rights, contact us at admin@transactiq.ca

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Significant changes will be communicated via email or in-app notifications.